School Quality Development Strategy Through Teachers’ Performance and Facilities at SMP Negeri 4 Palembang

Authors

  • Achmad Asyaari Universitas PGRI Palembang, South Sumatra, Indonesia
  • Nur Ahyani Universitas PGRI Palembang, South Sumatra, Indonesia
  • Darwin Effendi Universitas PGRI Palembang, South Sumatra, Indonesia

DOI:

https://doi.org/10.52690/jswse.v7i2.1406

Keywords:

Development of Facilities and Infrastructure, Evaluation of Teacher Performance, Improvement of School Quality

Abstract

This study aims to investigate the quality development approach at SMP Negeri 4 Palembang, which faces issues related to improving educational quality amid problems concerning inconsistent teacher performance and inadequate facilities. The core of this study is to formulate strategies for enhancing school quality, analyzed through two main components: teacher performance and availability of facilities. This study employs a qualitative approach at SMP Negeri 4 Palembang, with sources consisting of teachers, students, school officials (Principal and Administrative Staff), as well as students’ parents. Data analysis was conducted using the interactive model of Miles & Huberman, which includes the stages of data reduction, data presentation, and drawing conclusions. The findings of this study indicate that quality development at this school needs to focus on two main aspects. First, although most educators have good pedagogical competence (80% of interview results), there is a major challenge in the lack of integration of Information and Communication Technology (ICT), which requires immediate attention (70% of observations). Second, facilities are generally supportive for basic learning activities; however, there is a significant shortage in science laboratory facilities and supporting tools for practical learning (70% of the data indicate an urgent need). Recommended steps include implementing intensive and continuous ICT training programs for teachers to encourage innovation in digital learning, as well as upgrading and procuring more complete and modern laboratory equipment. The conclusion of this study emphasizes that quality development must be conducted holistically and sustainably, where improving teacher performance and fulfilling infrastructure serve as crucial inputs to achieve educational outcomes.

References

Andayani, S., Pebriana Sari, M., & Wildan Nuryanto, U. (2025). The Influence of School Facilities Management Dimensions on the Educational Quality of Junior High Schools (SMP) in Serang City. JPPP), 6(2), 88–102. https://doi.org/10.30596/jppp.v6i2.24633

Aula, N. A., Maisaroh, H., & Lathifah, U. (2021). School Quality Development Through a TQM Approach. https://doi.org/10.18860/rosikhun.v1i1.13910

Aulia Rachma, & Salma. (2023). Analysis of Challenges in Improving the Quality of Education in Elementary School Learning. https://www.bajangjournal.com/index.php/JPDSH/article/view/7878

Bela Mustika, & Afreni Hamidah. (2025). Facilities and Infrastructure in Improving the Quality of Learning Based on Recent Literature Review Studies 2020-2025: A Systematic Literature Review (SLR). MIPA Education Journal, 15(2), 562–568. https://doi.org/10.37630/jpm.v15i2.2637

Djonu, J. H., Foeh, J. E. H. J., & Man, S. (2023). The Influence of Work Facilities, Leadership, and Management Support on Employee Performance Through Work Motivation as a Mediating Variable (Literature Review of Human Resource Management). https://doi.org/10.38035/jpmpt.v1i1

Effendi, D., & Wahidy, D. A. (2019). The Use of Technology in the Learning Process Towards 21st Century Learning. https://jurnal.univpgri-palembang.ac.id/index.php/Prosidingpps/article/view/2977

Fadhallah, R. A. (2021). Interview.

Faisal, Y., Indah Mursalini, W., Studi Manajemen, P., Ekonomi, F., & Mahaputra Muhammad Yamin Solok, U. (2024). Factors Affecting the Performance of Teachers at SMP Negeri 2 Kota Solok. https://j-innovative.org/index.php/Innovative

Furkan, N., & Adiansha, A. A. (2024). School management and organizational culture on teacher performance: An educational transformation perspective. Journal of Educational Management and Instruction (JEMIN), 4(1), 41–57. https://doi.org/10.22515/jemin.v4i1.9102

Hartini, H.-, Rahmawati, R., & Asmin, E. A. (2021). Motivation, Organizational Commitment, Competence, and Their Impact on Teacher Performance. Journal of Management, 12(1), 52. https://doi.org/10.32832/jm-uika.v12i1.3950

Hayati, N., & Pahlevi, T. (2022). The Influence of Teacher Competence and Learning Facilities on Academic Achievement Through Learning Motivation. https://doi.org/10.26740/joaep.v2n2.p79-95

Jamilus, T. (2022). The Development of Educators as Human Resources to Prepare the Millennial Generation in the Digital Era. https://doi.org/10.59188/jurnalsostech.v2i6.350

Kristinawati, S., & Muhtadin, I. (2024). The Influence of Teacher Competence and Discipline on Teacher Performance with School Quality as a Mediating Variable. R2J, 6(5). https://doi.org/10.38035/rrj.v6i5

Lestari, D., Ayu, R., Pratama, A., Anggraeni, S. D., & Penulis, K. (2023). Management of Educational Facilities and Infrastructure in Improving the Educational Quality of Students at the Faculty of Social Sciences, Jakarta State University. Education Journal, 1(1). https://doi.org/10.47861/jdan.v1i1

Maulidin, S., Hadiati, E., Supriadi, N., Raden, U., & Lampung, I. (2024). The Influence of Headmaster Performance and Teacher Performance on the Quality of Graduates of Madrasah Aliyah Students in Central Lampung Regency. https://doi.org/10.48094/raudhah.v9i1.604

Miles, & Huberman. (1994). Qualitative Data Analysis.

Mukaffie, L., Kurniawan, T., & Maulida, S. (2023). The Influence of School Principal Leadership, Teacher Teaching Ability, Student Learning Facilities, and Student Learning Motivation on Student Satisfaction Through Education Quality as an Intervening Variable at Aldiana Foundation in South Tangerang City. https://doi.org/10.58413/jmba.v2i1.378

Mulang, H. (2021). The Effect of Competences, Work Motivation, Learning Environment on Human Resource Performance. Golden Ratio of Human Resource Management, 1(2), 84–93. https://doi.org/10.52970/grhrm.v1i2.52

Muspawi, M. (2021). Teacher Performance Improvement Strategies. Scientific Journal of Batanghari University Jambi, 21(1), 101. https://doi.org/10.33087/jiubj.v21i1.1265

Nurhayani, Yaswinda, & Movitaria, M. (2022). CIPP Evaluation Model in Evaluating Character Education Programs as an Educational Function. https://doi.org/10.47492/jip.v2i8.1116

Nurstalis, N., Ibrahim, T., & Abdurrohim, N. (2021). The Role of Facilities and Infrastructure Management in Improving the Quality of Learning at Cendekia Islamic Junior High School Cianjur. Isema Journal: Islamic Educational Management, 6(1), 63–76. https://doi.org/10.15575/isema.v6i1.6579

Prihatini, P., Sari, R. T., Effendi, F. P., & Adhani, V. L. R. (2022). The Influence of Facilities and Infrastructure on the Development of Education Quality in Elementary Schools. Aulad: Journal on Early Childhood, 4(3), 256–263. https://doi.org/10.31004/aulad.v4i3.224

Qomaruddin, Q., & Sa’diyah, H. (2024). Theoretical Study on Data Analysis Techniques in Qualitative Research: Perspectives of Spradley, Miles, and Huberman. Journal of Management, Accounting, and Administration, 1(2), 77–84. https://doi.org/10.52620/jomaa.v1i2.93

Rachman, A., Andriyani, E., Pattiasina, P. J., & Shobri, M. (2022). The Influence of School Facilities and Work Environment on Teacher Performance. Journal of Social and Cultural Religion, 5, 2599–2473. https://doi.org/10.31538/almada.v5i4.2768

Rahino, Noor, M., & Andayani, S. (2022). The Influence of School Principals Learning Leadership and Teacher Performance on Students’ Learning Motivation. http://dx.doi.org/10.24127/jlpp.v7i1.2070

Restiani Widjaja, Y., & Ginanjar, A. (2022). The Influence of Leadership and Work Motivation on Employee Performance. In Journal of Management Science (Vol. 4, Issue 1). https://doi.org/10.51977/jsm.v4i1.692

Sari, I. (2025). School Principal Management in Developing Technology-Based Schools (Study at SMP Negeri 1 Hamparan Perak). JMP-DMT, 6(1), 2025–2060. https://doi.org/10.30596/jmp-dmt.v6i1.22588

Simatupang, F. M., Silvia, K., Nurfadillah, L., Mpi, M., Medan, S. U., Fitri, *, & Simaturang, M. (2021). Community Participation in Improving Education Quality (A Case Study at Citra Bangsa Junior High School, North Aceh). 1(2), 6–12. https://doi.org/10.56832/pema.v1i2.87

Siregar, S., Siallagan, H., & Ginting, G. (2022). The influence of work motivation and work discipline on job satisfaction and its impact on the performance of vocational high school teachers. Journal of Management and Business Research, 7(1), 1–12. https://doi.org/10.36407/jrmb.v7i1.555

Sriwijayani, A., Ahyani, N., Kesumawati, N., Studi, P., Pendidikan, M., Palembang, P., Jend, J., Yani, A., & Kunci, K. (2025). Teacher Professional Competence as an Effort to Improve Teacher Performance at SMP Negeri 1 Muara Padang. Journal of Community Service and Educational Research, 3(4), 732–741. https://doi.org/10.31004/jerkin.v3i4.498

Sugiono, E., Effendi, S., Alwan, B., & Nasional Jakarta, U. (2021). The Influence of Organizational Commitment, Motivation, and Discipline on Job Satisfaction in the Implementation of Collective Labor Agreements (CLA) and Its Impact on Employee Performance at PT. Pakoakuina. 5(1), 2021. https://doi.org/10.31955/mea.v5i1.947

Sulasih, & Sulaeman, M. (2020). SWOT Analysis.

Supriadi, H. M., Sauri, S., & Soro, S. H. (2022). The Role of School Principals’ Leadership in Improving the Performance of Junior High School Teachers at SMPN 3 and SMPN 33 in Bandung City. JIIP-Scientific Journal of Educational Sciences, 5(3). https://doi.org/10.54371/jiip.v5i3.455

Suryani, N., Jailani, Ms., & Suriani, N. (2023). The Concept of Population and Sampling and Participant Selection Reviewed from Educational Scientific Research. https://doi.org/10.61104/ihsan.v1i2.55

Susanto, D., Jailani, Ms., & Sulthan Thaha Saifuddin Jambi, U. (2023). Techniques for Examining the Validity of Data in Scientific Research. http://ejournal.yayasanpendidikandzurriyatulquran.id/index.php/qosim

Vera Nurfajriani, W., Ilhami, M. W., Mahendra, A., Sirodj, R. A., Afgani, W., Negeri, U. I., Fatah, R., & Abstract, P. (2024). Data Triangulation in Qualitative Data Analysis. Wahana Pendidikan Scientific Journal, 10(17), 826–833. https://doi.org/10.5281/zenodo.13929272

Yuliati. (2021). Implementation of a Quality Management System to Improve the Management System Quality in the Administrative Section at SMP Negeri 20 Palembang. https://doi.org/10.33557/jibm.v4i1.1242

Zulkarnain, Z., Jumira Warlizasusi, Eka Apriani, Asri Karolina, & Sihombing, S. W. (2024). Strategic Planning in Improving Education Quality Through SWOT Analysis. Leadership: Journal of Islamic Education Management Students, 5(2), 147–159. https://doi.org/10.32478/leadership.v5i2.2399

Downloads

Published

2026-02-11

How to Cite

Asyaari, A., Ahyani, N., & Effendi, D. (2026). School Quality Development Strategy Through Teachers’ Performance and Facilities at SMP Negeri 4 Palembang. Journal of Social Work and Science Education, 7(2), 825–844. https://doi.org/10.52690/jswse.v7i2.1406

Similar Articles

1 2 3 4 5 6 7 8 9 10 > >> 

You may also start an advanced similarity search for this article.